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Real Appeal® Sessions

Updated on July 29, 2026

How do I schedule a group session?

Phase 1: During enrollment, you’ll be prompted to select a weekly class day and time. After you choose your group session, you’ll receive reminders to join your scheduled session.

Phase 2: You’ll move to the final six months of the program, and you’ll need to choose a new class. The sessions occur every 4 weeks in Phase 2, which could mean a new day and time. When you reach that point in the program, a prompt on your Dashboard will inform you that it’s time to get set up with your Phase 2 class.

Make-up sessions or self-study options are available on the weeks you can’t attend. You can also change your class day and time permanently if you need to.

How do I join my live group coaching session?

On your landing page on both the Web and App, you will see a countdown card 24 hours before the start of the live group session. Once you are within 5 minutes of the start time, a ‘Join Now’ prompt will appear. Select that button to connect. You will automatically be off-camera and muted. If you’re experiencing technical issues or need additional support, contact us at 1-844-924-7325, Monday through Friday, between 7 am and 7 pm CT.

How do I interact with my Coach and group during my session?

There are two chat rooms:

How do I turn on closed-captioning during my session?

Turning on English closed-captioning during your session is easy!

Web: 

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iOS/Android Mobile App:

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How do I change my class day, time, or coach?

To permanently change the day or time of your class from the Rally Coach website or app, use the following steps:

  1. Click “Schedule”.
  2. Click on the three dots at the top right of the Group Session card.
  3. Click “Change recurring time”.
  4. Click on each date across the top to view all availability. On the app, select the preferred time of day and date.
  5. Find and choose a new time that works with your schedule.
  6. Click “Schedule”.
  7. Confirm with the “Change My Time” prompt in a browser or with “Set New Time” in the Rally Coach app.

Your screen will update, and you can view your new group session on your Dashboard or in your Schedule. For more assistance, contact us at 1-844-924-7325 Monday – Friday between 7 am – 7 pm CT.

Schedule a Make-up Group Session

When you need to miss a scheduled group session, you can stay on track by scheduling a make-up session before or after missing the class. You have until the day before your next regularly scheduled group session to attend a make-up session.

Before your scheduled group session:

  1. Click “Schedule”.
  2. Click “Reschedule” at the bottom of the Group Session card.
  3. Click through each day to find a day and time that works for you.
  4. Click “Schedule” to save the selected date and time.

After your scheduled group session:

  1. Click “Schedule Now” at the bottom of the Missed Class card that appears on your Dashboard.
  2. Click through each day to find a day and time that works for you.
  3. Click “Schedule” to save the selected date and time.

1-on-1 Sessions

If enrolled in the Real Appeal Core program, you may be eligible for 1-on-1 sessions with your coach. Participation is optional, and you can book one 1-on-1 meeting per session week. Your first 1-on-1 is approximately 25 minutes, and in subsequent sessions, you will be checking in for 10-12 minutes. The best time to schedule a 1-on-1 with your coach is after your regularly scheduled group session. If you don’t see times that work for you, message your coach to check their availability.

  1. From the Dashboard in the Rally Coach app or on the website, click “Schedule”.
  2. If you have access to 1-on-1s, you’ll see an image asking if you “Need extra time with your coach?” Select “Schedule” from that card.
  3. When the scheduling screen appears, browse the days to find a date and time that works for you.
  4. Tap the day and time, then select “Schedule”.
  5. A confirmation screen will appear.
  6. Just like your group session, you’ll see a card with a countdown to your 1-on-1 event. A “Join Now” button appears 5 minutes before the official start time.

What’s a Monthly Session?

Once you complete your first 26 weekly online group coaching sessions, you’ll have sessions every four weeks for the remainder of your program year. After you select a time for your monthly session, you’ll still set weekly goals and read articles oriented around a new topic every week. The only change is that your session moves from weekly to every four weeks. By transitioning to 6-monthly sessions after the initial 26-weekly sessions, Real Appeal will keep you engaged as you adapt to your evolving health journey. You’ll find more information in the “Get Ready for Real Appeal Phase 2!” (Week 25 and Week 26) and the “A Note about this Week” (Week 26) articles that appear in your Library.

Note: until you pick a time for your monthly session, you’ll stay at the halfway point for your program, so be sure to select a session time! You can always change the time of your session or reschedule individual sessions after you’ve chosen them.

How do I set up my Monthly Session?

The day after the end of Week 26 (8 days after your last weekly session, if you attended it at the regularly scheduled time), you’ll see an action card on your Dashboard that encourages you to set up your monthly session.

On the app, you’ll see a prompt that overlays your Dashboard. You can tap “Schedule Monthly Session” or dismiss the message by tapping “I’ll do this later.” When you click or tap “Schedule Now”, you’ll be taken through the session scheduling steps, which include selecting a day and time that works for you, then clicking or tapping “Schedule”.

Observed Holidays

Real Appeal doesn’t hold sessions on observed holidays. If your regular group session falls on an observed holiday, you should schedule a make-up session from your Dashboard. If you’re unable to attend a makeup session, the weekly content will be available on your Dashboard the day of your next class. Feel free to message your coach if you have any questions about the material.

Real Appeal Observed Holidays:

Still have questions?

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