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HSID Support

Updated on July 29, 2026

Create an HSID 

Click Create HSID from coach.werally.com:

HSID

Click Log In:

HSID

Log in with your Real Appeal® email and password:

HSID

Send a code to your phone for two-factor authentication:

HSID

Enter the 6-digit code and click Continue:

HSID

Enter your first/last name, Real Appeal email address, and your date of birth:

HSID

Create a password, agree to the terms of service, and click Continue:

HSID

Enter your phone number and click Text Me:

HSID

Enter the 7-digit code from your text messages and click Continue:

HSID

Success! Your account has been created. Click Continue:

HSID

Link Your HSID

Click the Link HSID from coach.werally.com:

HSID

Click Log In:

HSID

Log in with your Real Appeal email and password:

HSID

Send a code to your phone for two-factor authentication:

HSID

Enter the 6-digit code and click Continue:

HSID

Enter your HSID email or username and password:

HSID

Complete two-factor authentication by clicking Text Me:

HSID

Enter the 7-digit code from your text messages and click Continue:

HSID

You’ll be taken to your Real Appeal home page. On the bottom left side of your screen, you will see “HSID was linked successfully. Thank you!”

HSID

Reset Password

To reset your password, click the Forgot Password link.

HSID FAQs

What is an HSID or HealthSafe ID?
A HealthSafe ID (HSID) is a unique identifier that is used across our organization. This will be your username and password. If you already have an HSID, you will use these credentials to log in.

What happens if I forget my HealthSafe ID or password?
If you can’t remember, please use the ‘forgot username’ or ‘forgot password’ link.

What is Two Factor Authentication?
Two-factor authentication is required to keep member information secure. It is required when you log in from a new device, but not always if the member has already logged in from that device.

What happens when I log in from a new device?
When you log in from a new device, you will be prompted to select how you wish to receive your verification code (text message or phone call). Enter the verification code to continue.

How do I contact Customer Support?
You can contact support by logging in with your Healthsafe ID (HSID) and going to “Help Center & FAQs.” On the right-hand side, or by calling 1-844-924-7325 Monday through Friday between 7 a.m. and 7 p.m. CT.

Still have questions?

Reach out and we'll get back to you.