On your landing page on both the Web and App, you will see a countdown card 24 hours before the start of the live group session. Once you are within 5 minutes of the start time, a ‘Join Now’ prompt will appear. Select that button to connect.
Please feel free to contact us if you need additional support. We can be reached at 1-866-868-4407, Monday through Friday, from 7 am to 7 pm CT.